Our experienced team of industry experts collaborates with partners to determine their long and short term goals and develops an equipment protection program designed for their unique needs. A roll out strategy is created and a project management plan is mutually established. Most programs can be implemented with very little effort by our partners, using APIs to map products and seamlessly integrate equipment protection plan offers.
Customer claims are managed to ensure a hassle free experience for customers - facilitating rapid equipment issue resolution. Most claims are processed immediately and service or replacements can be expedited through advanced exchange or store gift cards.
Sales reports can be obtained through the partner portal and periodic meetings are set to evaluate opportunities for additional sales and retail margin. Our team will provide you actionable insights and advice on your program performance.